Btw789 Terms and Conditions — Read Before Use

Btw789 (referred to herein as "we", "the Platform", or "the Site") is an internationally licensed online gaming platform. These Terms and Conditions ("Terms") apply to the btw789 website, mobile app, and all related services.

By creating an account, using the platform, or accessing any btw789 service, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, please refrain from using the platform.

Key definitions used in these Terms: "Member" refers to a registered user; "Account" refers to a personal profile registered on the platform; "Wager" refers to funds placed in any game; and "Bonus" refers to promotional rewards.

When registering at btw789, you must provide accurate, complete, and up-to-date information. Creating an account with false or fabricated details is strictly prohibited and will result in immediate account termination.

• Each person may open only one account. If multiple accounts are found under the same individual, all of them will be closed.
• Keep your account password confidential — do not share it with anyone.
• If you notice any suspicious activity on your account, contact support immediately.
• The mobile number and email used during registration must be your own.
• Transferring or selling your account to a third party is strictly prohibited.

All btw789 services are available to players aged 18 and above only. Account registration by minors is strictly prohibited. We reserve the right to verify a user's age at any time.

The following individuals are not eligible to register on btw789:

• Anyone under the age of 18.
• Anyone who is unable to make decisions due to a mental disability.
• Anyone who has previously been banned from btw789.
• Anyone residing in a region where online gaming is prohibited by law.
• Employees of btw789 or their immediate family members.

Btw789 accepts deposits via bKash, Nagad, Rocket, and other mobile banking methods. The minimum deposit amount is BDT 200, and the maximum depends on your account's verification level.

• All deposits must come from the member's own account — use of third-party accounts is strictly prohibited.
• Deposits are typically credited to your account within 15 minutes.
• Providing the correct reference number at the time of deposit is mandatory.
• If a deposit gets stuck due to a technical issue, contact support within 24 hours.
• Gaming with borrowed money or credit is a sign of irresponsible play — we strongly discourage it.

Your account must be fully verified before you can withdraw from btw789. The minimum withdrawal amount is BDT 500. Withdrawals are typically processed within 1–24 hours, though delays may occur during the verification process.

• Withdrawals will only be sent to the mobile number used for the original deposit.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• The maximum daily withdrawal limit is BDT 50,000 (subject to change based on verification level).
• Deposited funds can be withdrawn, but must be wagered at least once beforehand.
• Withdrawals may be temporarily held for verification if suspicious activity is detected.

Btw789 bonuses and promotional offers are subject to specific terms. Each offer has its own wagering requirements, validity period, and rules, all of which are detailed on the respective offer page.

• The Welcome Bonus is available to new members one time only.
• Withdrawals cannot be processed until bonus wagering requirements have been fulfilled.
• Multiple bonuses cannot be active simultaneously unless explicitly stated otherwise.
• Creating fake accounts to exploit bonuses will result in all bonuses being cancelled and the account being permanently banned.
• Btw789 reserves the right to modify or cancel any bonus offer at any time.
• Terms for free spin and cashback offers will be stated separately on the respective offer page.

All game outcomes on btw789 are determined by a Certified Random Number Generator (RNG), which is regularly audited by independent third parties. No manipulation of game results is possible.

• If your internet connection drops during a game, the bet outcome will be saved on our servers and can be reviewed later.
• If a game result is voided due to a technical error, the bet amount will be refunded.
• The use of cheating software or exploits in any game is strictly prohibited.
• The dealer's decision in Live Casino is final.
• In any dispute relating to game rules, btw789's decision shall be considered final.

Btw789 complies with Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. Identity verification is mandatory prior to withdrawal or when transactions exceed specified limits.

• A copy of your National ID or passport may be required for KYC verification.
• Suspicious transactions are monitored automatically.
• All data is secured with 256-bit SSL encryption.
• If a suspicious login is detected from your device, we may temporarily lock your account.

Btw789 believes gaming should be entertainment — never an addiction. That's why we offer all members a set of free responsible gaming tools to help keep play healthy.

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Self-Exclusion: Temporarily lock your account for a set period of time.
• Reality Check: Receive periodic reminders about your playtime and spending.
• Cooling-Off Period: Take a voluntary break for anywhere between 24 hours and 6 weeks.

Btw789 reserves the right to temporarily or permanently suspend any account without prior notice in the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Registering with false information or misrepresenting your identity.
• Involvement in fraud, corruption, or any illegal activity.
• Operating multiple accounts.
• If the account holder is found to be a minor.

Members may request account closure at any time. Any valid balance (excluding bonuses) remaining at the time of closure will be refunded.

If you encounter any issue or dispute, please contact our customer support first. We aim to resolve most issues within 72 hours.

• To file a complaint, please contact us via live chat or email.
• Please include a detailed description of the issue along with supporting evidence (screenshots).
• Btw789's decisions are generally final, though an appeals process is available.
• If a dispute cannot be resolved internally, it may be escalated to the relevant licensing authority.

Btw789 reserves the right to modify, amend, or update these Terms and Conditions at any time. Members will be notified of significant changes via email or in-platform notification.

Continued use of the platform after any changes will be considered your acceptance of the updated terms. Please review this page regularly to stay informed.