Btw789 places the highest importance on the privacy of your personal information. Read this policy to understand how your data is used and kept secure.
Btw789 (referred to hereinafter as "we", "us", or "the Platform") takes your privacy very seriously. This Privacy Policy explains what information btw789 collects, how that information is used, and the steps we take to keep your data safe.
By using our website or app, you agree to this Privacy Policy. Please read it carefully before registering. If you have questions about any section, contact our support team.
This Privacy Policy applies to all btw789 services — including the website, mobile app, Live Casino, slot games, fish games, and other gaming services. It has been drafted in compliance with Bangladeshi and international data protection laws.
Important: This version of the policy is provided for your convenience. In the event of any legal dispute, the English version shall prevail.
Btw789 collects certain information to provide its services, ensure security, and improve your experience. We only collect what is necessary — no excessive or irrelevant data is gathered.
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Communication & Security |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing & AML Compliance |
| Gaming Data | Betting history, win/loss records | Service Improvement & Dispute Resolution |
| Device Information | IP address, browser, OS version | Security Monitoring & Fraud Prevention |
| Usage Data | Page visits, click patterns, session duration | UX Improvement & Personalized Experience |
We do not store your bank account number, full card number, or password. All financial transactions are processed through encrypted channels.
Btw789 uses the information it collects solely for specific, legitimate purposes. We never sell your data or use it for unnecessary ends.
To opt out of promotional emails or SMS, go to your account settings or contact support.
Btw789 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.
Btw789 uses industry-leading security technology to protect your privacy. Our security team monitors systems 24/7, staying vigilant against any potential threats.
In the event of a data breach, we will notify affected members within 72 hours and take all necessary action.
Btw789 does not retain your information longer than necessary. A specific retention period is defined for each category of data.
Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.
As a btw789 member, you have full control over your own data. We respect these rights and are ready to respond to any request you make.
Btw789 gives you full control over your data. Learn about the rights available to you below.
You may request to see what information we hold about you. Submit a request to support and you will receive a full data report within 30 days.
If any of your information is incorrect, you may request a correction. We will verify and update it promptly.
Upon account closure, all your information will be deleted within a defined period, except where retention is required by law.
You may request that the processing of your data be restricted under certain circumstances.
You may request an export of your data in a machine-readable format (CSV/JSON).
You can opt out of promotional emails or SMS at any time.
We have implemented multi-layered measures to protect your data.
All your data is stored on our servers using AES-256 encryption. Even our own staff cannot read the encrypted data.
Age and identity are verified at registration to prevent anyone from opening an account in your name.
With 2FA enabled, no one can access your account without the mobile OTP — even if they know your password.
We only collect information that is necessary to provide our services — nothing more. Less data means less risk.
Btw789 operates in accordance with international data protection standards and the guidelines of gaming licensing authorities.
Our privacy team responds to all data-related requests or complaints within 48 hours.
Btw789 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
Age is verified at registration. If a minor has been registered by mistake, their account will be closed immediately and all collected data will be deleted.
If you suspect a minor is using the platform, please notify our support team immediately.
Btw789 may update this Privacy Policy from time to time. If any changes are made, we will notify you via email or a platform notification.
For significant changes, at least 30 days' notice will be given before they take effect. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
The date of the latest update can be found at the top of this page. If you need a previous version, please contact our support team.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. We aim to respond within 48 hours.
For data protection requests, include "Privacy Request" in the subject line and our privacy team will respond directly.
Read the btw789 Privacy Policy? We are committed to protecting your data. Register securely today and join millions of members across Bangladesh.